Superar Fest | Privacy policy

Supercar Fest Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase tickets, register for or take part in our events, join our mailing list, contact us or otherwise interact with Supercar Fest.

1. Who we are

Supercar Fest Ltd is the data controller responsible for the personal information covered by this Privacy Policy.

If you have any questions about this policy or how we use your personal information, please contact us at:

Email: info@supercarfest.co.uk

2. Information we collect

Depending on how you interact with us, we may collect and process information including:

your name
email address
telephone number
billing and contact information
ticket and event booking information
vehicle information where you apply to display, demonstrate or otherwise take part in an event
information submitted through application, enquiry or contact forms
exhibitor, trader, sponsor or partner information
marketing preferences
correspondence between you and Supercar Fest
IP address, browser type, device information and operating system
information about how you use and interact with our website

Where you purchase tickets or make other payments through our website, payment information is processed securely by the relevant payment provider. Supercar Fest does not receive or store your complete payment card details.

3. How we collect your information

We may collect personal information directly from you when you:

purchase tickets or register for an event
apply to take part in an event
complete a form on our website
join our mailing list
contact us by email or through our website
enter a competition or promotion
make an enquiry about exhibiting, trading, sponsorship or partnership opportunities
attend or participate in one of our events

We may also collect certain technical information automatically when you use our website through cookies and similar technologies.

Our website is hosted using Wix, and we use Wix services, including Wix Events, to operate parts of our website and event ticketing.

4. How we use your information

We may use your personal information to:

process and manage ticket purchases and event registrations
provide tickets, booking confirmations and important event information
manage applications to display, demonstrate or participate at our events
manage exhibitors, traders, partners and other event participants
respond to enquiries and provide customer service
administer and operate our events
maintain appropriate business and financial records
protect our website, events and business from fraud, misuse or security threats
improve our website, events, services and customer experience
analyse website usage and performance
send marketing communications where you have agreed to receive them or where we are otherwise legally permitted to do so
comply with our legal and regulatory obligations

5. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to fulfil a contract with you, such as processing your ticket purchase or event booking.

Legitimate interests – where processing is necessary for the legitimate operation, administration, security and development of Supercar Fest and our events, provided those interests do not override your rights and interests.

Consent – where you have specifically agreed to us using your information for a particular purpose, such as certain marketing or cookie activities. You may withdraw your consent at any time.

Legal obligation – where we need to process or retain information to comply with applicable laws, regulations, accounting requirements or other legal obligations.

6. Marketing communications

If you subscribe to our mailing list or otherwise agree to receive marketing from us, we may contact you with information about Supercar Fest events, ticket releases, offers, news and other relevant updates.

In some circumstances, we may also contact existing customers about similar Supercar Fest events or services where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained within our emails or by contacting us at info@supercarfest.co.uk

We will not sell your personal information to third parties for their own marketing purposes.

7. Sharing your information

We may share personal information with trusted third-party service providers where necessary to operate our website, sell tickets, communicate with customers and deliver our events.

These may include:

Wix and associated Wix services used to host and operate our website and Wix Events
payment processing providers
email and marketing service providers
website analytics and technology providers
professional advisers, accountants and insurers
contractors and suppliers involved in delivering our events where access to information is necessary
government bodies, regulators, law enforcement agencies or other authorities where required by law

We only provide third parties with the information reasonably necessary for them to perform the relevant service and expect personal information to be handled appropriately and securely.

8. Wix and Wix Events

Our website is built and hosted using Wix. We also use Wix Events for event registration and ticketing.

As a result, information you provide through our website may be collected, stored and processed using Wix's systems and infrastructure.

Wix may process information on our behalf in connection with providing its services to Supercar Fest and may also process certain information in accordance with its own privacy arrangements.

9. International transfers

Some of the service providers we use may store or process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law. These may include transfers to countries recognised as providing an adequate level of data protection or the use of approved contractual safeguards.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, tax and reporting requirements.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Cookies and similar technologies

Our website uses cookies and similar technologies. These are small files or technologies used to store or access information on your device.

Some cookies are necessary for our website to operate correctly. Others may be used for purposes such as:

remembering preferences
measuring website traffic and performance
understanding how visitors use our website
analytics
advertising and marketing, where applicable

Where required by law, non-essential cookies and similar technologies will only be used after you have provided the appropriate consent through our cookie consent controls.

You can use the cookie controls available on our website to manage your preferences and, where applicable, withdraw your consent.

You may also be able to control cookies through your browser settings, although disabling certain cookies may affect how some parts of the website function.

13. Analytics and third-party technologies

We may use third-party technologies and services to help us understand how visitors use our website, measure the effectiveness of our marketing and improve our services.

Where these technologies require consent under applicable law, they will only be activated after the appropriate consent has been obtained.

Third-party providers may process information in accordance with their own privacy policies.

14. Links to other websites

Our website may contain links to websites operated by other organisations.

If you follow one of these links, you will leave the Supercar Fest website. We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

15. Photography and filming at our events

Photography and filming take place at Supercar Fest events.

Images and video footage captured at our events may be used for legitimate promotional, editorial, marketing and archival purposes, including on our website, social media channels, advertising materials and future event promotions.

Where appropriate, we rely on our legitimate interests in documenting and promoting our events.

If you have a particular concern regarding an identifiable image of you used by Supercar Fest, please contact us at info@supercarfest.co.uk and we will consider your request.

16. Children's information

Our events are family events and tickets may be purchased for children.

We do not knowingly use children's personal information for marketing purposes without an appropriate lawful basis.

Where information relating to a child is required for participation in an activity or event, we will only collect information that is reasonably necessary for that purpose and, where appropriate, require it to be provided or authorised by a parent or guardian.

17. Your data protection rights

Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:

request access to personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information
request restriction of the way we process your information
object to certain processing
request transfer of your information in certain circumstances
withdraw consent where we rely upon consent to process your information

You also have the right to object at any time to the use of your personal information for direct marketing purposes.

To exercise any of these rights, please contact info@supercarfest.co.uk

We may need to verify your identity before responding to a request.

18. Complaints

If you have concerns about how Supercar Fest handles your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

20. Contact us

If you have any questions about this Privacy Policy or how Supercar Fest uses your personal information, please contact:

Supercar Fest Ltd

Email: info@supercarfest.co.uk